All Covid restrictions were lifted in Turks and Caicos in May 2023, so this little slice of heaven is ready and waiting to be explored freely and experienced fully. From barefoot beach bars to sunset fishing trips, and elegant dining venues to adrenaline-fuelled water sports, there are now no limits on how you spend your next vacation.
At The Source, we understand that remarkable places to stay are one part of an exceptional vacation — but that is not the full picture. It’s also about the destination and how each day unfolds that will linger in your memory.
But it is our firm conviction that researching and planning excursions, activities, and outings should never feel like another item on your never-ending 'to do' list. And that is why every vacation booked with us includes the services of a highly knowledgeable concierge, who works with you before and throughout your trip to design and execute the ultimate vacation.
Understanding Your Perfect Stay
When you book a stay at one of our villas of distinction, your concierge will reach out to you, in order to build a detailed picture of your group's aspirations and expectations. They will delve into the interests and wishes of the different members of your group and inquire about past vacations — both the highs and the details that may have left you wanting.
Their aim is to understand if your group prefers to fill each day with boat trips, fishing expeditions, scuba dives and mangrove tours, or if your frenetic lives mean you crave nothing more than long, leisurely lunches followed by pampering spa treatments and perhaps a round of golf.
If you’re travelling with children, they will be able to provide endless suggestions for family-friendly activities or arrange nannies to entertain the little ones, and give you some much-needed adult time.
The insights your concierge gains will help them ensure even the smallest details are considered. And for returning guests, rest assured that you will likely work with the same trusted concierge as before — one who already knows your style and preferences, and what you have seen and done before — so they can be sure to plan all-new adventures for you.
But if time is scarce and pre-arrival planning feels overwhelming, fear not. You can also discuss your preferred activities, excursions, and timetables with your concierge once you have settled in to your villa.
VIP Treatment All The Way
Your concierge will be waiting to welcome you with cool towels and ice-cold drinks on arrival and will be available 24/7 throughout your stay. Concierges are also the liaison between guests and villa staff, ensuring the butler, chef and housekeeper are kept informed of your plans and preferences.
Each day, your concierge will be in touch to remind you of the precise pick-up and drop-off locations and times so that there is no confusion, and prior to embarking on your excursions, will provide you with a cooler filled with your favorite drinks, plenty of clean, dry towels, and anything else you may require.
On your return they will seek your feedback on the day’s activities in order to fine tune future plans, and they will also reconfirm the following day's bookings with both vendors and with you.
Your concierge will keep a watchful eye on the weather forecast: if rain clouds loom, they will rearrange weather-dependent activities, and endeavour to find alternatives such as a skilled masseuse to visit your villa or securing the best table at an acclaimed restaurant.
The Value of Local Expertise
There is no substitute for the insider knowledge and network of contacts our concierges have amassed, and it is this which makes them so skilled at crafting unforgettable stays. Being locally based each has invested significant time researching the options on offer and building a database of vendors, so they base their recommendations both on firsthand experience and on guest feedback.
This wealth of knowledge extends beyond the available attractions, to the ambience, personalities and suitability of each to their guests. It is the meticulous, nuanced planning of our concierge team that allows us to offer a service that goes beyond luxury villa experiences to include completely tailored trip design.